Frequently Asked Questions

About Stratiphy

• How can Stratiphy help me?

  We believe it is important to conduct thorough analysis before making investment decisions. Stratiphy gives you the tools to perform this analysis systematically on the market, according to your own investment requirements. Here's what you can do with Stratiphy: Strategy creation: Build a custom investment strategy tailored to your requirements. Systematic analysis: Regularly receive investment analysis of your portfolio and the wider market based on the strategies that you create. Investment signal generation: The strategies which you have created will regularly generate investment signals. These signals are based on your input parameters, curated according to our industry knowledge, and provide you with actionable insights, helping you identify the opportunities that you are looking for. Strategy automation: You can sit back and watch Stratiphy work for you by automating your investments according to your criteria.

• Who can use Stratiphy?

  Stratiphy is available for UK taxpayers over the age of 18.

• Who are the experts building the investment strategies?

  Together we have several decades of experience building and testing systematic investing strategies in investment banking. Our expertise and proactive approach aim to manage risk and offer a personalised experience.

• Are you regulated?

  Yes, we are authorised and regulated by the Financial Conduct Authority (No. 976267). You can see full details here.

• Is my money protected?

  Your money is protected up to a limit of £85,000 by the Financial Services Compensation Scheme (FSCS). Learn more about FSCS protection here. WealthKernel is our custodian and partner for brokerage services, and they are regulated by the FCA (Financial Conduct Authority), no. 723719.

• Do you provide financial advice?

  No, we do not offer financial advice. We give you the opportunity to set up an automated investment strategy that follows your investment criteria. Your strategy will execute investments according to the parameters you set up. If you are unsure of the suitability of a particular investment, we recommend you obtain independent professional financial advice.

Investment Strategies

• How do I create a strategy?

  Step 1: Get the app on Android or iOS and create an account! It takes less than 1 minute. Step 2: Define your investment preferences in our strategy builder. Step 3: View the performance of the strategy you created. This is a simulated backtest that shows you how your strategy would have performed over the last 10 years.

• How do my investment signals work?

  Once you’ve created a strategy, your signals will start to appear within the signals tab underneath your strategy card. Our signals are easy to understand, we show the values and volume required to fit with your budget. Previous performance is no guarantee of future performance.

• Which markets does Stratiphy cover?

  Currently, Stratiphy offers UK stocks and ETFs. We are planning to introduce more regions in the future.

• Which asset classes does Stratiphy cover?

  Stratiphy offers stocks and ETFs.

Account & Pricing

• Can I use Stratiphy if I am not a UK resident?

  If you are not a UK resident, you can still create investment strategies with Stratiphy, and view the trading signals and strategy analysis.

• How can I deactivate auto-renewal or cancel a subscription?

  You can go to the account page in the Stratiphy app to manage your subscription and billing settings. You will have the option to cancel your subscription, and update your card details. If you cancel your subscription, it will still be valid until the end of the month which you paid for. Alternatively, you can cancel using the links below: App Store Subscriptions (Apple iOS) Google Play Subscriptions (Android)

• How do I change my payment details?

  You can change your billing details in the account section of your Stratiphy app. For more support please go to the account section of the Stratiphy app and ask us through the contact us button.

• How do I change my email address?

  It is currently not possible to change your login method or email address associated with your account. If you want to use a different login, please create a new account. For more support please go to the account section of the Stratiphy app and raise a support ticket through the contact us button.

• How can I contact you?

  To get help with your Stratiphy account, please go to the account section of the Stratiphy app and raise a support ticket through the contact us button. Alternatively, send us an email to support@stratiphy.io.

• How can I delete my account?

  To delete your account, please get in touch with hello@stratiphy.io, and we will perform this action on your behalf.

• How can I request that my data is deleted?

  To request for your data to be deleted, please get in touch with hello@stratiphy.io, and we will perform this action on your behalf.